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Privacy Policy


Merebe regards the privacy of users as highly important and complies with all regulations concerning the "Act on Protection of Information and Promotion of Utilization of Information and Communications Network."

By stating its privacy policy as shown below, we hereby informs users of the purpose and use of personal information provided by the user to us, and the measures taken for the protection of their personal information.

1. Personal information collected and the means of collection

   (1) Information we collect

        a. Collect the following data for the purpose of membership sign-ups, and other services such as consultation and inquiry.

            (a) When signing up for membership: name, birthday, gender, ID, password, phone number, e-mail, and legal representative information for subscribers under the age of 14.

            (b) When applying for services: name, address, e-mail, payment information

        b. Information collected through use of online services: use record, access log, cookies, connecting IP information, and others.

   (2) Means of collecting personal information

        a. Personal information is collected through the website, letter, message boards, e-mail, delivery request forms, phone, and generated data collection tool.

2. Purpose of collection and use of personal information

   We collect personal information for the following purposes and use.

   (1) Provision of services obligated by fulfillment of contract and the payment that follows:

        supply content, purchase and payment, delivery of goods, billing statements and others, user verification for financial transactions and financial services.

   (2) Member management

        Identify user to access members-only services, verify user, prevent unauthorized use, check membership, validate age, confirm consent/agreement from legal representative.

   (3) Marketing and promotional use

        Delivery of events and unsolicited advertisements; gain a statistical understanding of the members\' frequency of access to and use of site.

3. Period of possession and utilization of personal information

   As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are to be immediately discarded. Except for the following that will be retained for certain periods for reasons noted below:

   (1) Information held until the dispute between the company and the user will be ended.

   (2) Grounds for holding personal information according to applicable statues as noted below:

        a. Records related to contracts or withdrawal of subscription

            (a) Purpose of possession: Act on Consumer Protection in Electronic Commerce

            (b) Possession period: 5 years

        b. Records related to payment and supply of goods

            (a) Purpose of possession: Act on Consumer Protection in Electronic Commerce

            (b) Possession period: 5 years

        c. Records related to consumer complaints or dispute settlement

            (a) Purpose of possession: Act on Consumer Protection in Electronic Commerce

            (b) Possession period: 3 years

        d. Records of log

            (a) Purpose of possession: Act on Consumer Protection in Electronic Commerce

            (b) Possession period: 3 months

4. Procedures and methods of discarding personal information

   As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are immediately discarded. The procedure and method to discard is detailed below:

   (1) Discarding procedure

        Following the cause for information protection according to the internal policies or related statutes, once the personal data has fulfilled the purposes they will be transferred to a separate database(DB), then it will be discarded after a certain period of time. Personal information that is transferred to a separate DB will not be used for any other purposes except in the case of the law.

   (2) Discarding method

        Use technical method to stop reproduction of personal information saved in electronic form.

5. Disclosing personal information

   As a general rule, we shall not disclose user’s personal information to any external party except for the cases below. 

   (1) Prior consent from user

   (2) Following the legislation rule or when law enforcement agencies require such information for investigative purposes during the process as prescribed by the law.

6. Consignment of collected personal information

   For the provision of services, we consigns collected personal information to specialized companies detailed below.

   (1) Consignee: EMS

   (2) Details of consignment: International Postal Express Mail Service

7. The rights of users and legal representatives and methods of exercising those rights

   (1) The user may view or edit his/her personal information and request to terminate membership at any time.

   (2) To view or edit a user’s personal information, click on Edit ‘My Profile and to close account. Upon clicking, you’ll be directed to an identification process before you can directly access, correct, or cancel membership.

   (3) User may contact the chief privacy officer by letter, telephone or email, and necessary actions will be taken.

   (4) Should a user request corrections on errors of personal information, we shall not use or provide any personal information until a correction is made. In addition, if the wrong personal information has already been provided to a third party, we shall immediately notify them so that a proper correction can be made.

   (5) If personal information is canceled or deleted upon request of user, we will comply with the terms specified under “Period of possession and utilization of personal information,” and prohibit disclosure or use for any other purposes.

8. Install, manage and deny operation of device for automatic collection of personal information

   We uses ‘cookies’ that frequently save and retrieve your information. A cookie is a very small text file that the server, used to operate our website, sends to your browser. The file is saved in the hard disk of your computer.

   (1) We uses cookies for the following purposes:

        a. Use and purpose of cookies

        b. To analyze the frequencies of a member and non-member’s visit, understand user’s preferences and interests and track user’s footprints, and carry out target marketing and provide customized service by checking level of participation in various events and number of visits

        c. You have the right of choice in regards to the installation of cookies. Accordingly, you may allow all cookies by modifying your cookie settings, go through a confirmation process whenever a cookie is saved, or refuse to have all cookies saved.

   (2) Settings to reject establishment of cookies

        a. To reject establishment of cookies, select options on your web browser and change your settings to allow all cookies, go through a verification process before saving cookies, or reject to save all cookies.

        b. However, there may be certain difficulties in using the services if you reject the installment of cookies.

9. Civil services with respect to personal information

   To protect your personal information and deal with complaints related to personal information, we have appointed the following department and chief privacy officer.

   (1) Principal Privacy Officer

        Name: Sonjoo Kang

        Department: Overseas Business Div.

        Phone Number: +82-42-273-4479

        E-mail: dwcompany1096@hanmail.net

   (2) You may report all complaints related to privacy protection, in using the our service, to the principal privacy officer or the department in charge.

   (3) We shall provide prompt and sufficient answers to your report.

10. Duty to notify

   We shall notify users of any changes to this privacy policy through the website (or through individual notifications).

   This privacy policy will be enforced starting on January 3, 2017.